Shipping Policy
Business Name: Only Fort
Contact Email: contact@onlyfort.shop
This Shipping Policy is designed to comply with Google Merchant Center requirements and UK consumer protection laws.
Shipping Locations
We currently ship orders within the United Kingdom and to selected international destinations.
If international shipping is available for your location, options and costs will be displayed at checkout.
Processing Time
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on weekends or public holidays.
Delivery Time Estimates
Estimated delivery times may vary depending on your location:
- United Kingdom: 2–5 business days
- International: 7–14 business days (depending on destination and customs processing)
Delivery times are estimates and may be affected by factors outside our control, such as postal delays or customs inspections.
Shipping Costs
- Shipping costs are calculated and displayed at checkout before payment is completed.
- Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer.
Order Tracking
Where available, tracking information will be provided via email once your order has been dispatched.
Incorrect Address or Failed Delivery
Customers are responsible for providing accurate shipping information at checkout.
Only Fort is not responsible for delays or non-delivery caused by incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your order appears to be delayed or lost in transit, please contact us at contact@onlyfort.shop and we will assist you in contacting the shipping carrier.
Returns & Shipping
- Approved returns are governed by our Refund Policy.
- Original shipping costs are non-refundable, unless required by law.
- Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Contact Information
If you have any questions regarding shipping, please contact us:
🏠 Address: 21 Hollybush Close, Warwick, CV34 8DJ, United Kingdom
💌 Email: contact@onlyfort.shop
📞 Phone: +44 7732 883108
Only Fort is committed to transparent shipping practices and customer satisfaction.